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Customer Data Management Specialist in Stuart, FL @ NuCO2

Date Posted: 1/29/2018

Job Snapshot

Job Description

OVERVIEW

NuCO2, the largest, best, and only national provider of beverage grade CO2 to the Foodservice and Hospitality Industry is a growth company. This position is responsible for creating and maintaining customer accounts.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review, interpret and input contract information as well as customer data into multiple systems; to create and maintain customer records within the Company’s operating system.   
  • Correct, amend and append customer data as reported via the Company’s customer relationship management processes.
  • Adjust customer data as changes to customer set up are requested.  
  • Generate and work reports designed to ensure data integrity.
  • Manage and maintain customer database.

 

 

Job Requirements

QUALIFICATIONS:

  • Ability to read and interpret documents such as contracts, pricing and equipment transmittals. 
  • Ability to convey information verbally or in writing to others.
  • Ability to understand billing invoicing systems, screens, and codes.
  • Ability to add and subtract, multiply, and divide, in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to type a minimum of 40 wpm. 
  • Ability to manage multi screen system set up process.
  • Proficient using Internet, MS Excel, and Outlook.
  • Data management; processing and updating experience in a highly transactional environment.
  • Excellent customer service skills.

  • Must possess strong organizational skills and be detail-oriented.
  • Effective team player with excellent interpersonal skills.

  • Effective problem solving skills with an attention to detail.

  • Effective oral communication and listening skills.

  • Ability to work independently.

 

EDUCATION AND TRAINING:

  • High School Diploma Required
  • Associates Degree preferred – experience can substitute for education
  • Two years related work experience
  • JDE experience preferred

 



CERTIFICATES, LICENSES, REGISTRATIONS:

Not Applicable.

 COMMUNICATION AND COGNITIVE ABILITIES:

  • Willingness/enthusiasm for accepting responsibility and accountability; “ownership mentality”.
  • Strong work ethic
  • Independent worker.
  • Achievement/results driven.
  • High-energy individual.

Ability to foster strong relationships with colleagues/customers.